Implementation Jumpstart
Although we are confident you can get your Scale Computing Platform running smoothly on your own or with our included Remote Installation Service, we know you might want more. That is what our Quickstart Installation Service is all about—four premium services in one great package!
To get a jump start on your Scale Computing installation, this service provides you with assistance for every aspect of implementation, starting with the planning, prerequisites, and virtual and physical networking configurations (see the full Network Configuration Service for details), through system configuration, introductory system walkthrough, and post-installation workload migration. Also bundled in this package is the SC//Platform Overview to help ensure you have all the tools you need to set your business up for success!
What's Included?
- Delivery via Remote Call
- Language: English Only
- Scheduling: Monday-Friday 2AM-10PM ET
Networking
Networking & Implementation Planning Call
- Wiring network
- Environmental check
- Setup network for backplane
Network Configuration Call (if applicable)
- Set up network for LAN and backplane
- Remote configuration of 1GbE or 10 GbE switch(es)*
- Configuration of switches to work within existing networking infrastructure including VLANs, Spanning, etc.
- Tree, logging, and other basic switch functions
*Setup of high availability networking for multiple switches, if applicable.
Remote Installation
Pre-Installation Call
- Pre-Install checklist
- Environmental check
Installation Call
- Node(s) initialization
- Cluster creation
- Cluster registration
- First time VM creation
Quickstart Migration
- Initial discovery and migration planning
- Installation of migration agents (source machine to be migrated and SC//HyperCore target machine) and the migration management console
- Configuration of the migration job, overview of available options, and confirmation of initial data transfer
- Questions regarding the migration process
SC//Platform Overview Follow-Up
The SC//Platform Overview follow-up call is designed to give the customer one-on-one time with an SC//Engineer to ask any questions related to the video:
- UI walkthrough
- How to set up replication
- Basics of compliance and security